Tracking mail merge in Word, Outlook and Publisher

Measuring email campaign performance is an essential feature for bulk mailing. Mail Merge Toolkit allows tracking of mail merge using Google Analytics. Now it’s possible to know if an email has been opened or read.

Configure email opens tracking in Mail Merge Toolkit

To count the number of emails opened by recipients, you need to:

  1. Activate the Track messages feature in the Sending options
  2. Specify your Google Analytics ID that looks like UA-XXXX-Y. If you don’t have one yet, register for free at the Google Marketing Platform.
  3. Select the Campaign name to be shown in reports: the email subject or any custom text.

Tracking settings

That’s it. Once you send messages, Mail Merge Toolkit will generate personalized emails with the embedded tracking code. This will enable you to measure email open rate in Google Analytics reports.

Track clicks in mail merge campaigns

To track recipients clicking links in sent emails, a different method is required – creating a special advertising URL with custom campaign parameters included. Recipients that visit a target website via those links will be also available in Google Analytics reports.

It’s highly recommended to use one of the following three tools for generating valid URLs:

  1. Google Analytics Campaign URL Builder for websites,
  2. Google Play URL Builder,
  3. iOS Campaign Tracking URL Builder

Mail Merge reporting and analytics

To review the results of your email campaigns, you have to login to Google Analytics and select the relevant web property.

First, check the Events report in the Realtime group to see users open emails as it happens.

Mail merge in Google Analytics

Then, by opening the Events reports in the Behavior group, tracking statistics can be reviewed for any specified period of time. And adding Campaign as a secondary dimension allows the breakdown of information by the Campaign Name specified in the Mail Merge Toolkit settings.

Email Campaign Results

By analyzing the email opens and link clicks, you can significantly improve your email marketing strategy and reach out to people in the most effective way.

Please note: the Message Tracking with Google Analytics feature is included only in Mail Merge Toolkit PRO edition, but you can download and try it in a free trial mode.

4 thoughts on “Tracking mail merge in Word, Outlook and Publisher

  1. Hi,

    I added the google analytics code while sending 100s of emails but I don’t see anything under Behavior section of google analytics. I can see that there is an event created under Real Time. Is there something I am missing. I just followed above steps.

  2. Hi There, I purchased your Mail Merge pro edition so I can use the open rate via google analytics. Im not sure if you can help here, but when I go to setup via google it only gives me 3 options (web, app, or web and app). I only want to track the email open rate when I send a mail merge with a attachment? Can you suggest anything? I have followed your steps above but it doesn’t give me options for outlook

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